Finance One - SmartyGrants Integration FAQs

FAQs

Frequently asked questions on SmartyGrants.

Finance One will be integrated with SmartyGrants to allow grant payments to be made directly from SmartyGrants.

To streamline grant payment processes and enable DSG business units to provide better/more efficient service to stakeholders.

The rollout will begin February and business units should have this implemented by 30 June 2022. We are looking for business units who would like to be early adopters.

No – business units can choose when they are ready to start making payments in this way.  Grant Services will be here to help you with the transition.

The integration only be available through the shared State Growth account.

Staff that manage and approve payments will be most impacted.

All grants (program and one-off) must have up-to-date allocation and payment records before you start to transition.

The integration will simplify key grant management tasks and enable you to create payments and have them approved using SmartyGrants.  This will mean some changes to your processes, (for example, you won’t need to email Finance and wait for payment confirmation).

You will continue to have access to Financials for running reports and checking payments.

SmartyGrants won’t look different but some steps will be automated.

For example, payments will automatically change from ‘Approved’ to ‘Paid’ when the payment process runs.

We suggest to transition at the start of the payment stage of your program. This will ensure a consistent payment process and avoid payment errors.

To ensure payments aren’t attempted twice, we suggest you set the payment status in SmartyGrants to Pending. When you have confirmed the payment is paid, you will need to set the payment status to Paid, noting the payment date and Financials reference number in SmartyGrants.

Yes, Training will be available for:

  • Staff that build SmartyGrants forms – to ensure the required fields are used
  • Staff that process payments – to ensure the information is complete
  • Financial delegates – to ensure they know how to approve payments in SmartyGrants are comfortable with the process
  • Staff who will be answering customer queries about payments

Please do not hesitate to contact Grant Services. We will work with you to make sure you are prepared and step you through the process